ServiceBuilt
Field service management for home service companies — scheduling, dispatch, estimates, invoicing, on-site payment, and automatic customer texting. Built by someone who runs a service company, not a software company.
Run The Whole Day From The Truck
ServiceBuilt is the operating system for a service company’s day: every job, every customer, every dollar — in one app your techs will actually use. Built and battle-tested inside a working garage door company before it was ever offered to anyone else.
Scheduling & Dispatch
See every job on the board. Schedule, assign, and reschedule in seconds — techs see where they’re going and what the job is.
Estimates On-Site
Build option-ready estimates from your price book in the driveway. Capture a signature and convert to an invoice on the spot.
Invoicing & Payment
Take card, cash, or check before you leave. Receipts go out by text or email automatically.
Customer Text Updates
Appointment confirmations, “tech on the way” alerts with live tracking, receipts, and review requests — sent automatically, opt-out honored instantly.
QuickBooks Online Sync
Connect QuickBooks and bring your history with you — customers, invoices, and payment records import in, tax codes stay in sync.
KPIs & Team Roles
Owner, manager, and tech roles. Activity logged on every job. A weekly summary email so nothing slips.
How Customer Texting Works
Businesses on ServiceBuilt keep their customers in the loop by text message. These are service messages tied to work the customer booked — never cold marketing — and every one identifies the sending business.
How customers opt in
Customers provide their mobile number when booking a service appointment with a business that uses ServiceBuilt — by phone, through the business’s online booking form, or in writing on a service work order. At booking, they’re told they’ll receive service-related texts such as appointment confirmations, technician arrival updates, invoices, and receipts. Consent is recorded on the customer record, and messages are only sent to customers with an active service relationship.
Message frequency varies based on your service activity. Message and data rates may apply. Reply STOP at any time to opt out — opt-outs are honored automatically and immediately across the platform. Reply HELP for help, or contact info@servicebuiltdigital.com or (501) 209-3855.
Mobile numbers and text messaging opt-in data are never shared with third parties for marketing purposes. Full details: Privacy Policy · Terms of Service.
Bring Your History With You
Switching platforms shouldn’t mean starting over. Connect QuickBooks Online and ServiceBuilt imports your customers, your invoices, and your payment history — names, notes, job records, paid dates and methods — so day one on ServiceBuilt looks like year ten of your company. Tested on real books with 11,000+ customers and 16,000+ invoices.
Built For Service Companies.
By Someone Who Runs One.
Request Early Access →
ServiceBuilt is built and operated by Direct Service Overhead LLC, the company behind ServiceBuilt Digital — Little Rock, Arkansas.